Support

Limited Warranty


The warranties described here are only applicable to products sold by Nikon Instruments Inc.


Warranty Information

FIVE YEARS FOR MECHANICAL AND OPTICAL COMPONENTS

ONE YEAR FOR ELECTRONIC COMPONENTS

The mechanical and optical components of this Nikon product are warranted by Nikon Instruments Inc. (“Nikon”) to be free from defects in material and workmanship for a period of five (5) years from the date of purchase. The electronic components of this Nikon product system are warranted by Nikon to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. During the relevant warranty period, Nikon or its authorized repair station will, at its option and without charge, either repair or replace any mechanical, optical or electronic part or assembly of parts of this Nikon product found by Nikon to be defective in material or workmanship, subject to the following limitations and exclusions:

These warranties extend to the original customer purchaser only and are not assignable or transferable.

These warranties shall not apply to the following:

  1. Product which has been subjected to disassembly, tampering, misuse, impact, improper storage, use with accessories or other items not provided by Nikon, contact with foreign materials such as sand or liquids, abuse, abnormal use, neglect, alteration, negligence, accident, or which has had its serial numbers, names, functions or applications altered or obliterated.
  2. Defects or damage directly or indirectly caused by the installation or repair of the Product by unauthorized personnel and/or the use of unauthorized replacement parts.
  3. Lamps, bulbs batteries, dongles, footings, rubber eyecups and other consumable items.

Non-Nikon products provided by Nikon are not covered by these warranties, and are instead covered by the warranty, if any, issued by their respective manufacturers. Software programs are not covered by these warranties, and are instead covered under the warranty, if any, set forth in the software license for that software.

THE WARRANTIES HEREIN ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN WHICH EVENT THE DURATION OF ANY IMPLIED WARRANTY SHALL BE LIMITED TO THE RELEVANT PERIOD, FIVE (5) YEARS OR ONE (1) YEAR, AS THE CASE MAY BE, FROM THE DATE OF PURCHASE OR SUCH LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW. NIKON HEREBY DISCLAIMS ALL LIABILITY FOR CONSEQUENTIAL, INDIRECT, SPECIAL AND INCIDENTAL DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY BREACH OF WARRANTY OR ANY OTHER CLAIM WITH RESPECT TO THIS NIKON PRODUCT, INCLUDING, BUT NOT LIMITED TO, CLAIMS OF NEGLIGENCE, STRICT LIABILITY OR BREACH OF CONTRACT, EVEN IF NIKON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Nikon reserves the right to use reconditioned or refurbished parts with regard to any repair under these limited warranties.

To obtain performance of the warranty obligations, the original customer purchaser must contact NIKON by email at microscopyservice.us@nikon.com, providing the product model number, serial number, original customer purchaser name, proof of purchase that includes purchase date and a brief statement of the problem that is sought to be remedied or by phone at 1-800-52-NIKON having this information readily available. You will be requested to, at NIKON’s discretion, either (i) deliver this NIKON product in person or by shipping to Nikon Instruments Inc. or to any Nikon Instruments Inc. authorized repair station, the locations of which may be obtained by accessing www.microscope.healthcare.nikon.com, or (ii) to contact any of the aforementioned authorized repair stations to schedule on-site warranty service. THE ORIGINAL CUSTOMER PURCHASER IN DELIVERING THIS NIKON PRODUCT MUST (i) PACKAGE IT SECURELY TO PROTECT AGAINST DAMAGE, (ii) PREPAY ALL PACKAGING, SHIPPING, AND DELIVERY COSTS TO THE AUTHORIZED REPAIR FACILITY, AND (iii) INCLUDE A WRITING WITH THE PRODUCT MODEL NUMBER, SERIAL NUMBER, ORIGINAL CUSTOMER PURCHASER NAME, PROOF OF PURCHASE THAT INCLUDES PURCHASE DATE, A BRIEF STATEMENT OF THE PROBLEM AND THIS WARRANTY STATEMENT.

F-454a-5


Biosystems Warranty Information

ONE YEAR LIMITED WARRANTY

The mechanical, electrical and optical components of this Nikon Biosystem product are warranted by Nikon Instruments Inc. (“Nikon”) to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. During the one (1) year warranty period, Nikon will, at its option and without charge, either repair or replace any mechanical, optical or electronic part or assembly of parts of this Nikon Biosystem product found by Nikon to be defective in material or workmanship, subject to the following limitations and exclusions:

This warranty extends to the original customer purchaser only and is not assignable or transferable.

This warranty shall not apply to the following:

  1. Product which has been subjected to disassembly, tampering, misuse, impact, improper storage, use with accessories or other items not provided by Nikon, contact with foreign materials such as sand or liquids, abuse, abnormal use, neglect, alteration, negligence, accident, or which has had its serial numbers, names, functions or applications altered or obliterated.
  2. Defects or damage directly or indirectly caused by the installation or repair of the Product by unauthorized personnel and/or the use of unauthorized replacement parts.
  3. Lamps, bulbs batteries, dongles, footings, rubber eyecups and other consumable items.

Non-Nikon products provided by Nikon are not covered by these warranties, and are instead covered by the warranty, if any, issued by their respective manufacturers. Software programs are not covered by these warranties, and are instead covered under the warranty, if any, set forth in the software license for that software.

THE WARRANTY HEREIN IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN WHICH EVENT THE DURATION OF ANY IMPLIED WARRANTY SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE OR SUCH LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW. NIKON HEREBY DISCLAIMS ALL LIABILITY FOR CONSEQUENTIAL, INDIRECT, SPECIAL AND INCIDENTAL DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY BREACH OF WARRANTY OR ANY OTHER CLAIM WITH RESPECT TO THIS NIKON PRODUCT, INCLUDING, BUT NOT LIMITED TO, CLAIMS OF NEGLIGENCE, STRICT LIABILITY OR BREACH OF CONTRACT, EVEN IF NIKON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Nikon reserves the right to use reconditioned or refurbished parts with regard to any repair under these limited warranties.

To obtain performance of the warranty obligations, the original customer purchaser must contact Nikon by email at microscopyservice.us@nikon.com, providing the product model number, serial number, original customer purchaser name, proof of purchase that includes purchase date and a brief statement of the problem that is sought to be remedied or by phone at 1-800-52-NIKON having this information readily available. You will be requested to arrange a mutually agreeable date for a Nikon representative to visit your facility to evaluate the affected product and determine whether the product can be serviced on-site or must be shipped to Nikon for service. THE ORIGINAL CUSTOMER PURCHASER IN DELIVERING THIS NIKON PRODUCT MUST (i) PACKAGE IT SECURELY TO PROTECT AGAINST DAMAGE, (ii) PREPAY ALL PACKAGING, SHIPPING, AND DELIVERY COSTS TO THE AUTHORIZED REPAIR FACILITY, AND (iii) INCLUDE A WRITING WITH THE PRODUCT MODEL NUMBER, SERIAL NUMBER, ORIGINAL CUSTOMER PURCHASER NAME, PROOF OF PURCHASE THAT INCLUDES PURCHASE DATE, A BRIEF STATEMENT OF THE PROBLEM AND THIS WARRANTY STATEMENT.

F-454c-5