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Key Account Manager
Job Title: Key Account Manager
Location: Nikon UK Ltd, London, United Kingdom
Division: Microscope Solutions, Healthcare Business Unit
Department: Sales
Purpose of Job: Deliver sales targets, to provide outstanding service to our customers and to develop and foster relationships with existing and new customers
Reports to: National Sales Manager
Direct Reports: None

Key Responsibilities:

  • Delivery of net sales budgets and targets, ensuring all appropriate actions are taken in order to maximise sales performance
  • Provide outstanding customer account management to ensure that all customers receive best in class customer service from Nikon
  • Build, develop and maintain long-term relationships with existing and new customers, ensuring the timely and successful delivery of solutions to customers’ needs
  • Develop and own the sales plan for the London territory, achieving sales targets while working within Nikon’s commercial investment framework

Desired skills and experience:

  • A dynamic, pro-active approach to working with customers, quickly addressing their needs and ensuring any issues and challenges are resolved swiftly
  • A proven ability to put the customer’s requirements at the heart of what they do, striving to deliver high quality customer service at all times
  • An outgoing, confident individual with excellent interpersonal skills who is able to quickly build strong rapport with customers and able to influence and engage effectively at all levels of the business
  • An excellent verbal and written communicator with the ability to articulate ideas and decisions in a clear and convincing way
  • A strong understanding of the laboratory environment, microscopy industry and live cell imaging biological applications
  • A quick learner who is able to assimilate new information and shows a passion for self-development
  • A well-organised approach to managing workload, being able to prioritise effectively and demonstrate strong time-management skills
  • Previous experience of selling scientific instruments would be beneficial, though not essential
  • Demonstrable ability to hold themselves and others accountable to their responsibilities
  • Living or willing to relocate within the M25
  • Current, full UK driving license

Benefits:

  • Competitive salary
  • Commission schemes
  • Employee assistance programme
  • Discount on Nikon products
  • Pension*
  • Permanent health insurance*
  • Life insurance*
  • Private health care*
  • Dental scheme*
  • Holiday: 27 days per year, rising to 32 with years of service

*qualifying periods apply

About Nikon:

Nikon UK Limited is a subsidiary of the Nikon Corporation, Tokyo, Japan. Nikon Corporation currently employs over 26,000 people worldwide and has an annual turnover in excess of £5.8 billion. Established in 1917, the company is a leading supplier of micro-optical instruments from digital cameras to microscopes to Photolithography systems for the semiconductor sector. The Corporation has a presence in all major trading areas. The business of the Corporation is multi-faceted; there are 2,300 products that carry the Nikon name and over 300 types of glass are used across the product range.

Nikon UK office was established in 1979. The Head Office is on the edge of Richmond Park near Kingston upon Thames and a total of approximately 125 staff are employed across two divisions (Imaging and Instruments).

The Instruments Division in the UK is experiencing a sustained period of growth and Nikon is recognised as one of the leading suppliers in the field, in direct competition with Leica, Olympus and Zeiss.

If you are interested and would like to apply or request more information, please email us at
instruments-info.eu@nikon.com